To access and download the statistics of your calls on the UI, click on the Reports TAB and choose the list of calls to be analysed. (using the keys for incoming calls, calls made and lost call)
By clicking on the button it you can open a pop up screen of the call reports that provides more information and tools for monitoring and reporting your telephone activity.
|At the top of the new panel that opens, there are additional filters to update the information displayed:
Immediately below, the button allows you to download in a .csv format the call list with time filter settings for internal calls and external calls.
At the bottom of the panel, introduced by the CALLS STATISTICS item, you can display statistical indicators on your activity, relating to the filters set previously.