Please browse the articles below to see if you can find a resolution to your technical problems. If you still have no luck, press the button on the right and follow the steps to run the software. If you have a valid support contract with us, you can contact our support team with the ID provided by the software and one of the engineers will be able to access your computer remotely. Thank you.
To configure the Company, go to Settings –> Companies node. The Company management tab allows you to view all active companies on the…
To configure the Company, go to Settings –> Companies node. The Company management tab allows you to view all active companies on the…
To configure the Company, go to Settings –> Companies node. The Company management tab allows you to view all active companies on the…
To configure the Company, go to Settings –> Companies node. The Company management tab allows you to view all active companies on the…
To configure the Company, go to Settings –> Companies node. The Company management tab allows you to view all active companies on the…
To configure the Company, go to Settings –> Companies node. The Company management tab allows you to view all active companies on the…
In this article we will give a general overview of the GDPR panel looking at the specific elements to change in order to customise all privacy and data processing settings.
In this article we will see how it is possible to personalise all permissions related to users accounts. In the section Configuration–>GDPR, selecting the…
In this article we show the setting required to personalise how call reporting and call recordings are displayed. In the section Configuration–>GDPR, selecting…
In this article we will see how it is possible to guarantee the data portability and the right to be forgotten on all data stored in the VOIspeed PBX.
This is a guide to display how to connect a DW2 Sennheiser headset with the lifter for the Yea link range of VOIP telephones
The GUI displays the list of devices associated with user in the top left corner of the GUI. Please see the description of the devices
Documentation on how to use our VOIspeed GUI software application to make your life and calls at the work place easier..
Record all your conversations by clicking on the recording button of your User Interface or automatic recording from the server…
This page shows all of the latest updates that R&D have made to the VOIspeed PBX with all the release notes
The listed port openings are required for VOIspeed to function, On Site PBX scenarios any firewall/router needs to be configured with..
You can make a call from the GUI by double clicking on the desired contact which could be an internal user or a contact from the address book
You can access the all departments on the GUI by clicking on the group icon at the top left corner of the GUI.
To access the configuration of GUI click on the setting icon Settings Vert of the configuration and then click on the User section from the top menu
How to guide on setting up your Polycom 6060 for the UCloud system, needed features to enable to get it working correctly
The VOIspeed APP can be downloaded from the app store from whichever device you use (whether Apple or Android)
You can select the state of the GUI by clicking on the drop down menu in the top left hand corner of the GUI
The GUI allows each user to use up to 4 SIP communication devices, including mobile phones. To associate a SIP device with GUI
To pick a call from an extension that is ringing (the edge of the corresponding user is orange), right click on the user icon
My Plantronics headset has stopped functioning since I upgraded my operating system to Windows 10. How can I fix this?
The VOIspeed 6 Graphical User Interface (GUI) is a centralised control application which manages user communication devices
The VOIspeed APP can be downloaded from the app store from whichever device you use (whether Apple or Android)
The VOIspeed APP can be downloaded from the app store from whichever device you use (whether Apple or Android)
If you have upgraded to the latest version of VOIspeed V6 newest version you can experience a new User Interface
Go here and download the latest “mysql-installer-web-community-x.x.xx.x.msi” file (currently mysql-installer-web-community-5.6.17.0.msi)
You can generate regular reports sent by email or display a dashboard for your sales team using the integration with reporting tools
You may get the message “PBX service not installed” with Windows 7 if you install PBX without administrator rights.
If the GUI runing computers are out dated and using first generation of video card then GUI fails to get the hardware video acceleration…
By default Polycom IP 6060 phones are configured to disconnect the call after 60 seconds (Log of the PBX will show…
Mediatrix Gateway 440x Series Quick Configuration Guide. Assisting the setup of your Mediatrix
This feature is helpful to the user when they receive incoming calls from external numbers. This feature allows the user to see the list
With VOIspeed 6, for every activity (e.g. incoming calls, text message, chat message and voice message etc.) on GUI user gets notification
If the GUI runing computers are out dated and using first generation of video card then GUI fails to get the hardware video acceleration…
The phone server versions after 6.3.18 allow you to install the GUI on a Terminal server without requiring administrator help…
If your GUI pops us on screen for no reason (i.e. you have not received calls or made calls, or touched the phone at all), your extension…
In case of our VOIspeed application is not installed or we would like to have a quick access to our phones, users, voicemail etc…
The Click to Dial function allows you to dial a number directly from the GUI without needing to answer the call first from the phone.
You may experience an issue with VoIP where calls are dropped after no response (typically 30 seconds).
If you are an experiencing audio quality issues such as metallic echo or silence then there is possibility that some of the RTP…
You need to open the Firewall ports on your router to allow the traffic to PBX in case if you are logging remotely, accessing web interface of the server
A Windows Firewall has very important role in VOIP telephony. It should make a job harder for the attacker who wants to compromise particular…
A Windows Firewall has very important role in VOIP telephony. It should make a job harder for the attacker who wants to compromise particular…
To configure the Company, go to Settings –> Companies node. The Company management tab allows you to view all active companies on the…
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