Routing rules are used to tell the PBX how to handle calls (incoming and outgoing) based on different selection criteria. The routing takes care of selecting the gateway on which to forward outgoing calls, sorting incoming calls to the said switchboard entities. A routing rule is essentially…
VOIspeed support for our resellers and end users is delivered and managed in a number of ways. Firstly, you can browse the posts below to learn more about how to use your VOIspeed phone system, the User Interface on your computer, and the VOIspeed App on your mobile. Secondly, you can click on the link for a web demo.
If you require further support and have a valid support contract with us, you are welcome to request an overview on your computer of the software from one of our engineers. Please email our support team also if you have a techncial issue firstname.lastname@example.org . The engineers may resolve your issue/ticket online and comunicate with you via our ticketing system or call you if they need to access your computer remotely. If asked to access remote support, please click on the ‘Remote Support’ below, providing you with a TeamViewer ID to pass on to the engineer. Following this link you can provide our technical department with all the information needed to create a new phone system for you.
Please note that on this page there is an additional button below for the internet based VOIspeed User Interface. This may be useful if you have a mac or want to use our software on your brower (as opposed to a Windows Application).