How to use VOIspeed - VOIspeed UK

Please browse the articles below to see if you can find a resolution to your technical problems. If you still have no luck, press the button on the right and follow the steps to run the software. If you have a valid support contract with us, you can contact our support team with the ID provided by the software and one of the engineers will be able to access your computer remotely. Thank you.

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UI VOIspeed UCloud

Come cambiare l'IP al PC che ospita il PBX

Monitoring E-mail

Email Monitoring allows you to check the correct delivery of mail system (Whether the voicemail to email has been delivered successfully or not).

12 December, 2016 / 0 Comments

Monitoring Gateways

To monitor Gateways,go to Monitoring –> Gateways node. The Gateways Monitoring feature allows you to monitor the status of the gateway.

12 December, 2016 / 0 Comments

Monitoring Calls

To monitor calls, go to Monitoring –> Calls monitor node. The Calls Monitor tab allows you to monitor the status of active calls.

12 December, 2016 / 0 Comments

Set Audio levels on Polycom IP Phones V-IP6060/6070

Problem: When answers the call Called party can not hear you You can not hear Called party; You and called party can not hear each other at all.

12 December, 2016 / 0 Comments

Set the headset as the default device on V-IP6060

By default settings, every call is made from the GUI goes over Polycom phone, if the phone is on-hook position then call is diverted to speak phone.

12 December, 2016 / 0 Comments

Dialling in character mode

When you type the number from the keypad of the phone and find the characters on the phone display instead of the numbers.

12 December, 2016 / 0 Comments

No audio on VOIspeed IP-6060

Problem: When answers the call Called party can not hear you You can not hear Called party; You and called party can not hear each other at all

12 December, 2016 / 0 Comments

Polycom IP 6060 phone disconnects the call after 60 seconds

By default Polycom IP 6060 phones are configured to disconnect the call after…

12 December, 2016 / 0 Comments

Suonerie differenziate tra chiamate interne ed esterne

Unable to send the DTMF tones

If you are unable to send the DTMF Signals to an IVR or Voice Mail System or in case when you press the keys on the Polycom IP phone…

12 December, 2016 / 0 Comments

Reset admin password of the Polycom V-6060

You can reset the administrator password of the Polycom V-6060 phone in case if you have lost the password. Please follow the steps below.

12 December, 2016 / 0 Comments

Set the Daylight saving on Polycom phones

You can set the Daylight saving on Polycom phones which allows the phone to update the time automatically during winter and summer.

12 December, 2016 / 0 Comments

Assign ringtones to internal extensions on Yealink phone

You can assign ringtones to internal extensions on the Yealink phone which helps you to differentiate between internal calls and external calls.

12 December, 2016 / 0 Comments

Auto Dial: Dial a number when you lift the handset

The Polycom IP phone allows you to dial the specified number automatically when you lift the handset.

12 December, 2016 / 0 Comments

Control Yealink phones from Keypad

RESTART THE PHONE: To restart the phone from the keypad of a Yealink phone press the X button for at least 10 seconds and you will see the reboot.

12 December, 2016 / 0 Comments

Import phonebook to Polycom V-6060

To import the address/ phone book book you will need the files below: TFTP server (available to download free) Configuration file which contain.

12 December, 2016 / 0 Comments

Reset and restart Polycom phones via keyboard

You can reset or restart the Polycom phone by using multiple combinations of keys from the phone.

12 December, 2016 / 0 Comments

Reset DECT GIGASET N510 PRO to the factory settings

The reset of Gigaset Dect base will wipe out all the settings of the base including the configuration file.

12 December, 2016 / 0 Comments

User Area FAQ

Introduction : The user area is a useful online portal where you can change the behaviour of your phone and access call reports.

12 December, 2016 / 0 Comments

Configuration V-6016 FXS SIP gateway

If the LAN network is configured with the sub-network 192.168.1.xx you need to go directly to the configuration between a PC connected

12 December, 2016 / 0 Comments

Configuration Polycom V-IP6060 phone

Connect to the Web Configuration Utility of the phone by browsing its IP address. You can obtain the IP address by doing the following

12 December, 2016 / 0 Comments

Configuration Yealink IP phone

Connect to the Web Configuration Utility of the phone by browsing its IP address. Please follow the instructions…

12 December, 2016 / 0 Comments

Gigaset dect N300 IP base station setup

Follow the steps below to configure dect N300 IP: Connect the Gigaset base with power supply and Ethernet cable provided

12 December, 2016 / 0 Comments

VOIspeed V-6021- GSM Gateway

VoIP GSM gateways are widely used and require SIM cards to communicate with the PBX via a SIP server.

12 December, 2016 / 0 Comments

Analog Adapter 2 FXS Cisco SPA112

The Cisco SPA112 is a SIM adapter for analog telephones with 2 FXS ports. It allows to integrate up to two traditional analogue devices

12 December, 2016 / 0 Comments

Configuration Polycom IP5000 Conference Phone

Using the Dial Pad on the Spider unit, press the MENU button and navigate to STATUS –> NETWORK –> TCP/IP Parameters.

12 December, 2016 / 0 Comments

Poor Voice Quality with Remote IP phone

If user who is connected remotely to PBX and experiencing voice quality issue due to poor bandwidth of ADSL line

09 December, 2016 / 0 Comments

IP headsets VOIspeed V-AT800

IP adapter for V-AT800 headsets This IP adapter for headsets is PoE compatible, it features a LCD display and it ca be connected to a power supply

09 December, 2016 / 0 Comments

Configuration Yealink DECT W52P

The DECT IP phone -Yealink W52P has the default settings applied when removed from the box. It performs an automatic search for a DHCP server

09 December, 2016 / 0 Comments

PBX – Logging into the Server

VOIspeed 6 uses a separate application to configure the PBX that communicates asynchronously with the core engine of the PBX.

09 December, 2016 / 0 Comments

PBX Installation

The setup file installs all of the necessary components for proper functioning of the VOIspeed 6 PBX. Starting with version 6.3

09 December, 2016 / 0 Comments

PBX Best Practice

This is a comprehensive practical guide to configuring the VOIspeed 6 PBX. VOIspeed 6 PBX provides the administrator with a more dynamic

09 December, 2016 / 0 Comments

iPhone or Android SIP client

A how to guide on how to configure Bria for the Iphone & CSIPsimple client for the Android based users

09 December, 2016 / 0 Comments

Avoid Ghost calls in the Yealink IP phones

You can avoid an empty calls or the ones from anonymous number through the settings which can be found in the configuration through the web

09 December, 2016 / 0 Comments

Firewall ports to open for VOIspeed 6

You need to open the Firewall ports on your router to allow the traffic to PBX in case if you are logging remotely, accessing web interface of the server

09 December, 2016 / 0 Comments

Business grade routers

Business Grade Routers It is very important to get a suitable router if you wish adopt a VOIP system for your business

09 December, 2016 / 0 Comments

User Interface for Mobile Phone

If you have upgraded to the latest version of VOIspeed V6 you can experience a new User Interface designed especially for Web Browsers.

09 December, 2016 / 0 Comments

Example: Managing Communication Devices

The GUI allows each user to use up to 4 SIP communication devices, including mobile phones. To associate a SIP device with GUI

08 December, 2016 / 0 Comments

Integration and VOIspeed API

In this section you can configure the GUI to interact with Outlook or an external script using the local IP address of the PC.

08 December, 2016 / 0 Comments

Call Reports

Call Reports : Shows list of dialled calls (outgoing) Shows list of received calls Shows list of missed calls Shows voice messages for the user

07 December, 2016 / 0 Comments

How to install mySQL

A guide to show how to create your own mySQL database and get it functioning with the VOIspeed PBX

04 May, 2016 / 0 Comments

How to start a conference call

Call the target user or external number and wait until the call has been answered, Drag and drop the first call over the second active call

25 February, 2016 / 0 Comments

Useful links

VOIspeed ecosystem

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