MONITOR ACTIVE CALLS ON THE VOISPEED EXCHANGE

In the Call Tracking section, we find all the information regarding outgoing and incoming calls in real time. The information on this page concerns the call start time, the calling user/number, the called user/number, if the call is being recorded, the status of the call, the codec used, and whether it is P2P.

Start time Date and time the call began
Caller Name/number of the caller (if present, the entity of the PBX that is taking charge of the call also appears)
Called Name/number of the caller (if present, the entity of the PBX that is taking charge of the call also appears)
Rec. Indicates if call recording from the PBX was activated for the call.
Status RED: Occupied in conversation
ORANGE: Call in management, not yet routed or ringing
GRAY: Call closing.
Codec Indicates if the recording from the PBX was activated for the call.
P2P Indicates if the call is connected as peer to peer.
Actions With  you can directly access the diagnostics of the gateway
With  you can try to take down the call

Advanced Search

The page has an advanced search filter with which you can filter calls based on their status

Automatic page update

The monitoring page is static by default. To activate the automatic update (every 2 seconds) click on the button refresh32at the top of the page which will turn green refresh32-onto indicate that the update is active.

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