MONITOR ACTIVE USERS ON THE VOISPEED PBX

In the User Monitoring section, you can find the list of server users and their current status. It is also possible to know other information such as the department to which they belong, their personal data (name, surname, internal), their status, the terminals associated with them.

Monitoraggio utenti

STATE

The states are coded based on a coloured sticker:

  • GREEN: free terminal
  • GRAY: terminal not authenticated on the PBX (disconnected or with incorrect credentials)
  • RED: busy. The number of calls in progress is also shown on the sticker
  • ORANGE: ringing phase. The number of calls in progress is also shown on the sticker
TERMINALS

The GUI can manage up to 4 terminals. The icons that can be displayed are explained below.

GUI of the active user
The user has also associated a mobile number with his personal data
The user has a USB audio device
The user has a SIP audio device (an IP phone, or an analogue phone connected to a SIP adapter)
The user has a DECT device

Moving the mouse over the icons that represent the terminals, you will see more information (as also happens in the GUI). If the terminal is a SIP type (IP phone, DECT, analogue on SIP adapter), it will be possible to click on the icon to access the device’s web interface.

monitor utenti dettagli terminale

USER DETAIL
It is possible to view the summary details of each user’s account using the button.search

The following information will be shown.
The company, User creation date/time, Name, Last name, Extension, Current status, State sentence, associated terminals.

6.5 PBX monitoraggio dettagli utente

 

It is possible to directly access the diagnostics (if activated) of the last two days of activity of the single user by clicking directly on the button diagassociated with it. The information shown in the diagnostics will be congruent with the configuration of the package dump details in the Configuration -> System accessible as super-admin section.

The monitoring page is static by default. To activate the automatic update (every 2 seconds) click on the button refresh32-on(initially grey) at the top of the page.

USER DIAGNOSTICS

It is possible to directly access the diagnostics (if activated) of the last two days of activity of the single user by clicking directly on the button diagassociated with it. The information shown in the diagnostics will be congruent with the configuration of the package dump details in the Configuration -> System accessible as super-admin section.

The monitoring page is static by default. To activate the automatic update (every 2 seconds) click on the button refresh32-on(initially grey) at the top of the page.

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