Email Monitoring allows you to check the correct delivery of mail system (Whether the voicemail to email has been delivered successfully or not). Voicemail to email operation is performed by the web configuration automatically and asynchronously to PBX.
To monitor the email go to Monitoring –> Synchronization.
See the parameters below:
|Recipient||Shows the recipient email address.|
|Subject||Shows the subject of an email sent: Standard subject message (New message from “followed by” phone number “) is used in the case of voicemail to email service.|
|Attach||Shows the icons which reflect the type of an attachment file. Following attachment icons are:
|Status|| Shows the status of sent email, status is differentiated by the different colours of the symbol. See below for the possible stats:
You can try sending the message by clicking on the yellow/orange or red icon.
In the event of failing to send an email, you can look at the diagnostic to debug the problem. You can also see the full format of sent email by going to Toolbox –> Files.
|Last Send time||Shows the date and time of the attempt to send an email.|
|Attempts||Shows the number of attempts to send an email.|
|Actions||You can see the details (e.g. content, sender, recipient and attachment) of sent email by clicking on the action icon.|