How to use VOIspeed - VOIspeed UK

Please browse the articles below to see if you can find a resolution to your technical problems. If you still have no luck, press the button on the right and follow the steps to run the software. If you have a valid support contract with us, you can contact our support team with the ID provided by the software and one of the engineers will be able to access your computer remotely. Thank you.

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FIrewall Ports Setup
Configuring User Accounts

To access the configuration of GUI click on the setting icon Settings Vert of the configuration and then click on the User section from the top menu

resetting ringtone internal extension
Departments

You can access the all departments on the GUI by clicking on the group icon at the top left corner of the GUI.

resetting ringtone internal extension
Make a call

You can make a call from the GUI by double clicking on the desired contact which could be an internal user or a contact from the address book

resetting ringtone internal extension
Pick up a call

To pick a call from an extension that is ringing (the edge of the corresponding user is orange), right click on the user icon

FIrewall Ports Setup
State of the GUI

You can select the state of the GUI by clicking on the drop down menu in the top left hand corner of the GUI

resetting ringtone internal extension
Record a Call

You can record your conversation with the other party during an active call. Start the recording by clicking on the recording…

Answer, Reject, End a call

The GUI displays the list of devices associated with user in the top left corner of the GUI. Please see the description of the devices

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