How to use VOIspeed - VOIspeed UK

Please browse the articles below to see if you can find a resolution to your technical problems. If you still have no luck, press the button on the right and follow the steps to run the software. If you have a valid support contract with us, you can contact our support team with the ID provided by the software and one of the engineers will be able to access your computer remotely. Thank you.

Use your smartphone
VOIspeed UCloud App

The VOIspeed APP can be downloaded from the app store from whichever device you use (whether Apple or Android)

Answer, Reject or End a Call

The GUI displays the list of devices associated with user in the top left corner of the GUI. Please see the description of the devices

Record a Call

Record all your conversations by clicking on the recording button of your User Interface or automatic recording from the server…

Make a call

You can make a call from the GUI by double clicking on the desired contact which could be an internal user or a contact from the address book

Groups and Departments

You can access the all departments on the GUI by clicking on the group icon at the top left corner of the GUI.

FIrewall Ports Setup
Configuring User Accounts

To access the configuration of GUI click on the setting icon Settings Vert of the configuration and then click on the User section from the top menu

Pick up a call

To pick a call from an extension that is ringing (the edge of the corresponding user is orange), right click on the user icon

Interested in reselling?


Becoming a VOIspeed partner is an opportunity to grow your business and add value to your customers.

Looking for a phone system?


Would you like to have more information about our telephone services and products? One of our consultants will contact you to discuss your requirements